Jewelry Care

Each piece of Kri Marino jewelry is hand-crafted, often with rare and/or unique beads and components, all of which requires delicate handling.  Excessive contact with water, lotions, perfumes & chemicals will deteriorate the quality of the chains and semi-precious stones. Certain metals and plating (specifically gold-plated) can tarnish over time when exposed to chemicals such as pool and sea water, hair spray, perfume and lotions. It's recommended to put your jewelry on last to minimize the contact with these chemicals.  Please note that many of our pieces are made with wire-wrapping techniques, which should be delicately handled and stored in an appropriate setting.   Avoid undue moisture and should your item get wet, make sure to dry it off.  

Depending on your skin’s makeup, brass jewelery may either brighten or acquire a darker, antique patina with repeated wear. While we love the way this looks, you may not. To restore to a brand-new shiny luster, use a commercial brass cleaner like “Brasso”, which is available at many hardware stores. Or you can use toothpaste and an old toothbrush, which will often work. Another old-fashioned trick  is to cover the brass with ketchup, wait a few minutes, and then rinse it off. The acid and sugar in the ketchup work to de-tarnish the metal.  Just make sure that upon rinsing your brass with water, you dry the piece well to avoid any moisture that can work to tarnish the metal all over again.

Returns & Repairs 

All jewelry is created in our Brooklyn studio with love and care, and your satisfaction is very important to us. If for some reason you are not fully satisfied, we will accept exchanges and/ or refunds by mail within 14 days from the delivery date. Only unworn and originally packaged items will be accepted for return or exchange.  Returns and exchanges are subject to shipping charges.

Any damages or repairs will be accepted within 90 days of date of purchase and will be repaired or replaced free of charge. After 90 days, there is a $25 fee for repairs.  KriMarino reserves the right to deny unreasonable repairs, returns, and exchanges. For all return and repair inquiries, please email